Cancellation and Refund Policy

Cancellation/refund requests must be sent in writing to the NATA office (membership@nata.org if by email) and will be processed no later than four weeks after the last day of the convention. Refunds are credited back to the original payer via the method they were received.

Full Refund	Through May 20, 2020
Full Refund Less $50 Fee	May 21-June 10, 2020
No Refund	After June 10, 2020*

* Illness or death in the immediate family are mitigating circumstances considered for refunds, if written request is received no later than ten days after the last day of convention.

Guests/Children

Although there is no charge for guests and children, they must be registered to attend. A Child Release Form must be completed during the registration process for children 17 and under. Access to the AT Expo requires age verification; see process below.

What Can My Guests Attend?

Age*	AT Expo	Educational Programming	Welcome Reception	General Session
Infant (0-12 months)	Yes**	No	Yes**	Yes**
Child (1-15 years)	No	No	Yes**	Yes**
Child (16-17)	Yes***	No	Yes	Yes
Adult Guest (18+)	Yes	No	Yes	Yes

* Age at the time of convention (June 17-20, 2020).
** Must be carried/accompanied by a registered adult. No strollers permitted.
*** Unrestricted hours only. Must be accompanied and supervised by a registered adult.

To be eligible for entry into the AT Expo, a birth certificate must be presented for each child 0-12 months and 16-17 years of age. A photo ID showing date of birth can be substituted for the birth certificate for children 16-17 years of age. Entry will not be permitted in the absence of a birth certificate or photo ID.

Birth certificates may be uploaded during the registration process, emailed to membership@nata.org, or provided onsite at the Member Services counter in registration.

Adult guests and children 16+ will receive a convention badge. A child verification card will be issued for children 15 and under.

Other Age Restrictions

• For liability and insurance reasons, no one under the age of 18 will be allowed on the AT Expo floor during setup/tear down.
• Alcoholic beverages will be served at some convention events. No one under the age of 21 will be permitted to consume alcohol in accordance with the law.

Badge Reprints

For the safety and security of all convention attendees, NATA no longer offers onsite badge reprints.

Non-Discrimination Statement

NATA does not discriminate on the basis of race, color, national origin, religion, sex, disability, military status, sexual orientation or age. NATA is committed to accessibility and  non-discrimination in all aspects of its continuing education activities. Participants who have special needs are encouraged to contact program organizers so that all reasonable efforts to accommodate these needs can be made.

Convention Attire

We strongly encourage participants to dress in a manner befitting professionals while attending educational events and the AT Expo. Business casual – shirts, slacks, skirts and blouses (no jeans or shorts) is the recommended attire.

Learning Lab participants should wear lab attire (something comfortable you can move freely in) for the Learning Lab and return to business casual afterwards.

Admittance

Registration entitles you to admission to only official NATA 2020 events and associated events (if applicable). All other costs associated with your participation (including without limitation: travel, accommodation, visa, lodging, etc.) shall be borne solely by the registrant.

Important Housing Information

NATA and NATA’s official housing provider are two separate entities. Please contact NATA’s official housing provider, Convention Management Resources, Inc. (CMR), directly for any questions regarding your hotel reservation or to cancel your reservation.

In the event of a registration cancellation, you are responsible for contacting NATA’s official housing provider, CMR, to cancel your reservation. NATA will not be held liable for any fees associated with failing to cancel hotel reservations.

Event Cancellation

If for some unforeseen reason NATA cancels or shortens NATA 2020, or a portion there of, the registrant agrees its sole remedy is the return of all or a portion (as applicable) of the registration fees already paid. Registrants will be responsible for cancellation of travel arrangements, housing, visa and any other applicable fees.

Payment

Registration fees for NATA 2020 are due upon registration or at badge pickup. If payment is insufficient or declined for any reason, NATA will not provide an attendee badge and shall have no liability in that regard.

Visa Requirements

It is solely your responsibility to comply with any government visa requirements and failure to do so does not constitute a basis for a refund.

Use of Likeness

I consent to the photographing and videography of me and any minor children accompanying me at the Convention (if applicable) by NATA and the media, and grant NATA, its representatives, and assigns, advertising and promotional agencies and any person or corporation acting under its permission or authority the right to copyright and use, publish, reproduce, distribute, or otherwise use my name, city and state of residence, biographical information, any still or moving photographs or sound recordings of me or any minors accompanying me at the Convention, or any portion thereof (“Likeness”) for all purposes, including any advertising, trade or commercial purposes, in such manner and with such frequency as they shall determine in their discretion, in all media and worldwide and in perpetuity, without further compensation or consideration (where permitted) and without further notice or authorization. I waive all rights of inspection or approval with regard to any recording, taping, reproduction, printed, audio, or video publication, and/or other use of my Likeness or the Likeness of any minor accompanying me at the Convention.

I also hereby release, discharge, and agree to hold harmless NATA, its officers, employees and agents from and against any and all liability resulting from their use of my Likeness and the Likeness of any minor children accompanying me at the Convention (as applicable).

Copyright

I will obtain all appropriate licenses and rights to use copyrighted materials and other intellectual property owned or controlled by third parties prior to using such materials and property during the Convention (including, but not limited to, while I am on the premises of the venue(s) hosting the Convention.

Prohibited Conduct

Limitations on Use

By registering, you agree not to share, transfer, sell or trade your badge for access to restricted areas with any other attendee or exhibitor. If you violate this policy, NATA may cancel your registration, remove you from the premises and retain any payments.

Audio, Video and Digital Recording Policy

Except for services ordered through the official photographer, exhibitors must have prior written approval from the Organizer for any photographing, videotaping or audio taping activity in the Exhibit Hall. If an exhibitor request is approved by the Organizer, a security guard must be hired at the exhibitor’s expense to accompany any camera crew for videotaping within the exhibitor’s booth space. By participating in the Trade Show, exhibitor personnel consent to the photographing and videography of individuals, companies, and exhibit booths by the Organizer and the media that may be used in all forms for all purposes, including any advertising, trade or commercial purposes.

Unauthorized Solicitation Policy

Unauthorized solicitation in the AT Expo is prohibited. Any unauthorized non-exhibiting manufacturer or suppliers observed to be distributing information or soliciting business in the aisles, in an exhibitor’s booth, or public area in or around the GWCC and contracted hotels will be asked to leave immediately.

Outboarding Policy

No exhibitor or non-exhibiting supplier may hold a competitive event at the GWCC or contracted hotels for the purpose of promoting to NATA 2020 attendees during show hours without the express written consent of NATA. If an exhibitor or non-exhibiting supplier is found holding a competitive event, they will be asked to cancel the competing event. NATA reserves the right to remove the exhibitor from the show, revoke admission from any registered employees and remove any record of the exhibitor from any show materials without any refund or remedy of fees paid or owed or accepting liability for lost fees/revenue of cancelling competing event.

Smoking Policy

Smoking, including the use of e-cigarettes, is not permitted anywhere within the Georgia World Congress Center. Smoking outside the building is permitted, provided that it takes place at least 25 feet from any entrance doors to the facility. Covered smoking areas have been provided for contractor use during move-in and move-out on the loading docks in designated areas.

See Something-Say Something

You can reach us via the NATA Office. If you need to report a security risk within the GWCC, you may dial 4911 from a red courtesy phone located throughout the facility or dial 404.223.4911 from your personal phone to reach GWCC Security staff.

Unsecured Items Policy

Personal belongings should not be left unattended anywhere in the GWCC. Unattended items are subject to removal by security. NATA is not responsible for unattended items that are destroyed, damaged or stolen. The Lost & Found is located in the NATA Office.

Privacy Policy

NATA is committed to protecting the privacy of its attendees. The full privacy policy is available at https://www.nata.org/privacy-policy. We shall use provided information to send important event information, create badges and validate attendance. During the registration process, registrants can opt in to receiving communications from exhibitors about exhibitor products and services. Registrants may unsubscribe from these communications at any time.

Registrants must accept these terms and conditions during the registration process.